Support
Frequently asked questions
Booking, check-in, catering, supply and consulting — the answers we give most often.
General
Our address is P.O. Box KF 2719, Koforidua, Eastern Region, Ghana. We serve customers across the country.
We operate five business lines: general merchandising, general supply, consulting, hospitality and agriculture. They are run as equals, not as one main business with sidelines.
Within one business day for messages sent through the website. WhatsApp and phone are faster if your question is urgent.
Yes, and most of our institutional customers do. One relationship and one point of contact covers supply, catering and advisory work.
General Supply
Yes. We issue formal quotations, invoices and delivery notes suitable for public sector procurement processes.
Yes. Delivery is arranged nationwide, and we can deliver to several locations on a single order.
General Merchant
Both. We trade at retail and wholesale level, so small orders and bulk contracts are equally welcome.
Consulting
Each engagement is scoped and quoted before we begin. You will know what we are doing, why, and what it costs in advance.
Hospitality
One week is comfortable for most events. We can often work with less — call us and we will tell you honestly whether we can do it well.
Yes. Vegetarian, halal and allergen-specific portions are prepared separately and clearly labelled. Confirm numbers with your final headcount.
Availability and booking are handled on Airbnb. You are also welcome to message or call us directly if you would prefer to arrange a stay another way.
Check-in is from 2:00 PM and check-out by 11:00 AM. Early check-in and late check-out are often possible — just ask.
Agriculture
Yes. We aggregate smallholder output into volumes that attract serious buyers, with a grading standard agreed before harvest.